Published On:
June 27, 2024

5 Key Factors to Consider When Choosing the Best Home Cleaning Service

Finding the right home cleaning service can make a significant difference in maintaining a clean and comfortable living space. With various options available, it’s important to know what to look for to ensure you get the best service that meets your needs. Here are some key factors to consider when choosing a home cleaning service, and how Nimbus Homes strives to meet all these criteria, providing reliable and professional cleaning services tailored to our customers' needs.

1. Reputation and Reviews

The reputation of a cleaning service is a critical factor to consider. Look for companies with positive reviews and high ratings from other customers. Word-of-mouth recommendations from friends or family can also be valuable. A reputable company will have a track record of satisfied clients and consistent service quality. At 4.9* with over 700 ratings, Nimbus Homes is the highest rated home cleaning service in Singapore.

2. Flexibility and Availability

In a fast-paced city like Singapore, flexibility and availability are crucial. Consider how easy it is to book a cleaning session. Can the company accommodate last-minute bookings or changes to your schedule? At Nimbus Homes, for instance, we offer the convenience of booking cleaning services with as little as 2 hours’ notice, ensuring your home can be cleaned whenever you need it most. With slot availabilities every half hour (depending on our housekeepers' availabilities), coupled with a seamless booking process on our booking website or app, you never have to worry about adjusting your time to match ours.

3. Pricing and Value for Money

While cost shouldn’t be the only factor, it’s important to consider your budget. Look for transparent pricing without hidden fees. Compare prices of different services and determine what offers the best value for your money. Keep in mind that the cheapest option might not always be the best, so consider the overall value, quality, and consistency of the service. Being digital-first, Nimbus Homes introduced our own in-app currency called Nimbus points. Allowing customers to avoid hefty 3rd-party payment processing fees when they pre-purchase Nimbus points to use as payment for their service. All while ensuring that our service quality never fails to deliver.

4. Cleaning Products

Many companies use off the shelf cleaning chemicals and build the cost of those chemicals into their pricing at a mark up. Some may even be unfriendly to the environment or worse yet, toxic in specific scenarios. Always ask about the cleaning products used by the company. Environmentally friendly and non-toxic cleaning products are preferable, especially if you have children or pets. It may even be better to have them use your own cleaning chemicals if you're unsure. At Nimbus Homes, we are proud to be one of the only home cleaning companies in Singapore that produces our own cleaning chemicals in our laboratory. Ensuring that we have your safety in mind, while being tough on stains.

5. Customization and Special Requests

Your home and cleaning needs are unique. A good cleaning service should be able to customize their services to meet your specific requirements. Whether it’s paying extra attention to certain areas, using particular cleaning products, or in the case of housekeeping, specific needs such as laundry, ironing, folding of clothes and more. One way you can gauge a company's ability to customise their service is by exploring their booking process. If you don't have an avenue to request your specific needs, such as a remarks form or a chat channel with your designated cleaner, it's likely that the company isn't optimised for customised cleaning in mind. With Nimbus, our home cleaning booking process is built in with a remarks form for customers like yourself to note down your specific needs. Customers with the Nimbus Homes app even have access to our in-app chat messenger which allows them to speak with their designated cleaner directly to give more specific instructions.

Making the Right Choice

Choosing the right home cleaning service involves careful consideration of various factors. By paying attention to these 5 key factors, you can make an informed decision. At Nimbus Homes, we strive to meet all these criteria, providing reliable and professional cleaning services tailored to your needs. Visit our professional home cleaning service page to learn more and book your first cleaning session today.