Our mission is to give dignity and create good jobs for people to uplift them while transforming facility standards. When you use a Nimbus service, you are helping to empower our crew members in their pursuit of financial independence, providing for their families, and seeking a brighter future from difficult circumstances.
We create pathways to meaningful employment for our cleaners through training, education and mentorship, while delivering high-quality cleaning services to our Singapore customers.
In 2024, Nimbus was proudly recognised by The Straits Times as one of Singapore's fastest growing companies - a testament to our dedication toward service quality and the trust that our customers place in us.
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Commonly asked questions regarding tools, insurance, workforce and our general operations
Our crew are only meant to perform the tasks stated and not work outside of the scope booked (for example, they should not be baby sitting or minding children when the service booked is housekeeping). Any additional task outside of the crew scope should be communicated with our Customer Concierge and we will try to make arrangements.
Yes, all our crew are insured.
We provide partial or full refunds only if there are severe lapse in service standards or if service is not rendered within the scope of the agreed upon terms and conditions. Nimbus Homes reserves the right to determine whether a full / partial / no refund is given.
Yes, you may tip your crew once the service is completed and you have given them a star rating.
The tipping feature is available in both the App and the Web Booking Site.
Please note however that you can only tip your crew if you have an account with us.
As such we encourage all users to sign up for an account at www.book.nimbushomes.com.
Learn useful home maintenance-related tips from our team and be your own home expert.