More than a service. It’s an opportunity for a brighter future.

Our mission is to give dignity and create good jobs for people to uplift them while transforming facility standards. When you use a Nimbus service, you are helping to empower our crew members in their pursuit of financial independence, providing for their families, and seeking a brighter future from difficult circumstances.

We create pathways to meaningful employment for our cleaners through training, education and mentorship, while delivering high-quality cleaning services to our Singapore customers.

Frequently Asked Questions

Commonly asked questions regarding tools, insurance, workforce and our general operations

Are there restrictions to what I am allowed to ask the crew to do?

Our crew are only meant to perform the tasks stated and not work outside of the scope booked (for example, they should not be baby sitting or minding children when the service booked is housekeeping). Any additional task outside of the crew scope should be communicated with our Customer Concierge and we will try to make arrangements.

Are the crew insured?

Yes, all our crew are insured.

Do you provide refunds?

We provide partial or full refunds only if there are severe lapse in service standards or if service is not rendered within the scope of the agreed upon terms and conditions. Nimbus Homes reserves the right to determine whether a full / partial / no refund is given.

Can I tip my crew?

You may choose to tip your crew however you amount you wish to.

100% of tips go to our crew to reward them for their hard work.

Have more questions on our service?

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