Part of maintaining a comfortable and hygienic living space is the tedious task of daily chores. While we all know the importance of daily cleaning to minimise dirt, dust, and debris at home, it can feel overwhelming to think about when you are already juggling your work, family, and social lives
Escape the tedium of daily chores. While we all know the importance of daily cleaning to maintain a comfortable home, it can feel overwhelming to think about cleaning when you are already juggling your work, family, and social lives
Basic house cleaning scope includes the below. You may choose to allocate the scope within the given hours.
Our crew are all employed and certified in accordance to the law.
All card payments are secured by Stripe Payments.
Our support team will assist on all your needs, from booking to post service support. (Mon-Sun, From 9am - 6pm)
Professional graded cleaning supplies provided. Simply provide vacuum & mop and we will settle the rest
Basic house cleaning scope includes the below. You may choose to allocate the scope within the given hours.
- Bed-making & Bedsheet Changing
- Dishwashing (including loading of dishwasher)
- Laundry (including Ironing)
- Full Bathroom Cleaning
- Kitchen Cleaning (Including appliance exterior)
- Dusting of Windows, Furnitures, Bed Frames and Shelvings
- Mopping, Sweeping & Vacuuming
- Clearing of Trash
Basic house cleaning scope includes the below. You may choose to allocate the scope within the given hours.
- Bed-making & Bedsheet Changing
- Dishwashing (including loading of dishwasher)
- Laundry (including Ironing)
- Full Bathroom Cleaning
- Kitchen Cleaning (Including appliance exterior)
- Dusting of Windows, Furnitures, Bed Frames and Shelvings
- Mopping, Sweeping & Vacuuming
- Clearing of Trash
Basic house cleaning scope includes the below. You may choose to allocate the scope within the given hours.
- Bed-making & Bedsheet Changing
- Dishwashing (including loading of dishwasher)
- Laundry (including Ironing)
- Full Bathroom Cleaning
- Kitchen Cleaning (Including appliance exterior)
- Dusting of Windows, Furnitures, Bed Frames and Shelvings
- Mopping, Sweeping & Vacuuming
- Clearing of Trash
Basic house cleaning scope includes the below. You may choose to allocate the scope within the given hours.
- Bed-making & Bedsheet Changing
- Dishwashing (including loading of dishwasher)
- Laundry (including Ironing)
- Full Bathroom Cleaning
- Kitchen Cleaning (Including appliance exterior)
- Dusting of Windows, Furnitures, Bed Frames and Shelvings
- Mopping, Sweeping & Vacuuming
- Clearing of Trash
Basic house cleaning scope includes the below. You may choose to allocate the scope within the given hours.
- Bed-making & Bedsheet Changing
- Dishwashing (including loading of dishwasher)
- Laundry (including Ironing)
- Full Bathroom Cleaning
- Kitchen Cleaning (Including appliance exterior)
- Dusting of Windows, Furnitures, Bed Frames and Shelvings
- Mopping, Sweeping & Vacuuming
- Clearing of Trash
Commonly asked questions regarding tools, insurance, workforce and our general operations
We strive to ensure that all our customers' belongings are protected during our service. However, if any items are damaged as a direct result of our service, we commit to providing fair compensation.
To file a claim, please contact us within 24 hours of the completed service with evidence of the damage and proof that it was caused by our service. Once the claim is verified, you have two options for repair or replacement:
For items that cannot be repaired or replaced, please provide a receipt or proof of cost to validate the claim.
Our crew are only meant to perform the tasks stated and not work outside of the scope booked (for example, they should not be baby sitting or minding children when the service booked is housekeeping). Any additional task outside of the crew scope should be communicated with our Customer Concierge and we will try to make arrangements.
Yes, all our crew are insured.
We provide partial or full refunds only if there are severe lapse in service standards or if service is not rendered within the scope of the agreed upon terms and conditions. Nimbus Homes reserves the right to determine whether a full / partial / no refund is given.
We try our best to provide a flexible rescheduling policy for our customers.
Housekeeping Rescheduling/Cancellation:
24 hours before: Free
Less than 24 hours before: $10 penalty
Yes, you may tip your crew once the service is completed and you have given them a star rating.
The tipping feature is available in both the App and the Web Booking Site.
Please note however that you can only tip your crew if you have an account with us.
As such we encourage all users to sign up for an account at book.nimbushomes.com.
You can make payment via Credit Card. Our Credit Card payments are secured by Stripe. You also will not need to pay for any additional card charges.
Our housekeepers will carry a basic set of cleaning expendables and chemicals.
They are:
- Sponges & Green Pads
- Metal scrounge
- Microfibre Cloths (Blue, Red & Green)
- Glass Cloth
- Spray Bottle
- Multipurpose Cleaning Cream
- Multipurpose Cleaning Liquid Solution
- Glass Cleaning Solution
- Kitchen Degreaser
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